The Bath House - Russian Banya Membership Terms & Conditions

Introduction
 

To help you get the most out of your membership of The Bath House – Russian Banya and to understand our responsibilities to you and your responsibilities to us, please read these terms and conditions. They should be read in conjunction with our general terms and conditions which are available at www.russianbanya.co.uk/terms-and-conditions


Member’s responsibilities

 

  • Each member will be responsible for paying all the membership fee.

  • Each member will be responsible for paying any extra charges and fees which they or a guest incur using facilities and services not covered by the membership.

  • Each member will be responsible for adhering to the rules set out here and in the General terms and conditions of The Bath House.


Membership duration

 

  • Your membership will begin on the latter of the day you pay your membership fee or the date we reopen.

  • Your membership will run for 12 months unless cancelled by us.


Membership entitlement

 

  • Your membership entitles you to unlimited visits to the public banya free of charge for 12 months.

  • You are allowed to bring 1 new guest a month free of charge.

  • A 25% discount on hire of the VIP rooms.

 

Your membership does not include any treatments, food or drinks. These need to be paid for separately by you or your guests.


Membership fees


Membership costs £1,000 and must be paid in full and in advance.


Membership cards

 

  • As soon as possible after you make your membership application, we will send or give you a membership card that you must show each time you enter The Bath House.

  • We may refuse to allow you to enter the banya if you do not have your membership card.

  • If you lose your membership, please notify us and we will replace it.

  • Your membership is personal to you and you cannot transfer it to another person. You must not lend
    your membership card to another person. We may ask to see another form of identification (besides
    your membership card) before we allow you into The Bath House.

  • If another person uses your membership card, we have the right to cancel your membership.

 

Suspending your membership

 

  • You can suspend your membership for a period of one month during your 12 months membership.

  • You can suspend your membership if you are suffering from a medical condition which means you are unable to use the facilities (this does not include pregnancy, but does include a medical condition that arises during pregnancy). Throughout the time your membership is suspended due to a medical condition you will not be able to enter The Bath House. Your membership will be frozen until you notify us of reinstating it.

  • If you want to suspend your membership you must notify us by email.

  • The suspension will take effect from the date we acknowledge receipt of your email.


Cancelling your membership


Your membership can be cancelled in the following circumstances:

  • We will not tolerate our staff or other guests being verbally abused, intimidated or physically threatened. If we find this to be the case, we have the right to report you to the police, to ban you immediately and permanently from The Bath House and to cancel your membership.

  • We may also cancel your entire membership if, with your knowledge or permission, another person uses your membership card to enter The Bath House.


Refunding your membership


Your membership fee is non-refundable except in the event that we decide or are forced to close The Bath House temporarily or permanently.

  • In the event of temporary closure, we will suspend your membership until we can reopen and automatically extend it for the period of closure.

  • In the event of permanent closure we will refund any unused part of your membership fee.

 

Address:

1 Grosvenor Gardens

London

  SW1W 0BD

 

Phone: 0203 906 2060

©2019 Vapour Baths Ltd